Peer Revenue Fully funded

Papers

Fresh from arXiv, typeset properly. Highlighted words trade on the market.

Computer Science Human-Computer Interaction

cs.HC Watch Human-Computer Interaction (sign in to use)

Wednesday 19 August

Human-Computer Interaction · Cross-listed from cs.CV

Zero-Shot SAM2 Segmentation and Vision Transformer-Based Recognition of Elamite Cuneiform Symbols from Degraded Tablet Images

Automated recognition of ancient cuneiform script poses a compound signal-degradation problem: the three-dimensional relief of clay tablets creates spatially varying illumination and cast shadows, surface erosion introduces structured noise that overlaps with genuine sign impressions, and severe class imbalance across 141 sign categories undermines classifier reliability. We introduce EpigraphNet, a segmentation-guided transformer pipeline evaluated on the Persepolis Fortification Archive. From 1,239 annotated tablet images, brightness-adaptive morphological preprocessing and zero-shot SAM2-Large segmentation generate clean binary symbol masks, which a fine-tuned Vision Transformer (ViT-B/16) with inverse-frequency class weighting then classifies. EpigraphNet reaches 86.41% top-1 accuracy on a 132-class benchmark, a 17.21 percentage-point gain over the strongest CNN baseline (ResNet-101, 69.20%) and 5.31-12.91% over four modern backbones (DeiT-B/16, Swin-B, ConvNeXt-B, EfficientNet-B4) under identical conditions. The full pipeline runs at approximately 18 ms per sign on an NVIDIA A100 GPU. A lower Spearman correlation between sign frequency and per-class performance indicates more balanced recognition across frequent and rare classes. Implementation is available at: github.com/r11up/sam-guided-vit
Read the full abstract

All authors Utsav Poudel, Rasik Bhattarai, Siddhartha Pathak, Raghavendra Ramacharna, Gaurav Jaswal

Human-Computer Interaction

Designing Social Robots for Social-Cognition Training with Autistic Adults

Social robots have been widely explored as tools for autism intervention, yet this literature has focused predominantly on children and has rarely involved autistic adults as active contributors to design. This creates a mismatch between existing systems and the social-cognitive challenges autistic adults actually face in everyday life, including navigating ambiguous interpersonal contexts, managing conversational timing, and interpreting implied emotional meaning. To address this gap, we conducted an online focus group and co-design session with five autistic adults to explore what a social robot for social-cognition training should do, how it should interact, and under what conditions it would be genuinely useful. The 90-minute session combined open discussion with structured co-design activities on a shared digital whiteboard, and the resulting verbal and visual data were analysed using reflexive thematic analysis. The analysis yielded seven themes that define core design requirements: the robot should function as a scaffold rather than a substitute, prioritise authenticity over comfort, provide personalised and user-controlled feedback, accommodate emotional self-awareness gaps, respect privacy and contextual boundaries, support rehearsal for real-world social situations, and remain configurable in identity, form, and expression. Together, the findings suggest that autistic adults envision the robot not as a companion or live social assistant, but as a private, configurable rehearsal partner designed to support independence over time.
Read the full abstract

Human-Computer Interaction

Reducing Technician Search Burden: A Multimodal RAG for Cessna 172 Maintenance Manual

Proper use of the aircraft maintenance manual is essential for correct maintenance, providing procedures, diagrams, cautions, and specifications. However, technicians often avoid consulting it because it is difficult to navigate and time-consuming under strict schedules. Retrieval augmented generation (RAG) models have recently been introduced in aircraft maintenance, yet existing models focus solely on textual retrieval. This research therefore targeted the Cessna 172 Maintenance Manual (C172-MM), widely used in general aviation, and developed a multimodal manual retriever (MMR) capable of retrieving multimodal manual pages. Retrieval performance was evaluated using synthetic queries covering procedures, diagrams, caution/safety information, and specifications; the MMR achieved 93.37% recall@5. Beyond retrieval, a multimodal RAG (MRAG) pipeline was examined, in which retrieved pages were input to a vision-language model that generated responses to the synthetic queries, achieving 87.20% semantic similarity to ground-truth answers. Three practical feasibilities were also assessed: inference time, operational cost, and interpretability. Average retrieval time for five pages was 11.93 seconds and response generation took 4.95 seconds, at $0.0091 per query, while interpretability was validated through heatmap visualizations. These results indicate that the MRAG pipeline for the C172-MM can reduce the time technicians spend searching manuals and retrieving multimodal information.
Read the full abstract

All authors Seongjun Ha, Md Rashedul Islam, Gaurav Nanda, Damon Lercel

Human-Computer Interaction

Multimodal Rapport Estimation in Real-World HRI

Evaluating interaction quality in real-world HRI is an important challenge. If interaction quality can be estimated reliably, the results can be used to improve dialogue strategies and ultimately enable robots to adapt their behavior autonomously. However, existing automatic evaluation methods have been developed primarily in controlled laboratory settings, and it remains unclear whether they can be directly applied to real-world environments, where users are free to disengage and multi-party participation may arise naturally. In this study, we investigate the automatic estimation of third-party-rated rapport scores using 62 sessions of multimodal recordings collected in a Japanese drugstore. We compare zero-shot LLMs, pretrained text, audio, and visual models, and their prediction-level fusion. The results show that, in real-world HRI, zero-shot LLMs achieve strong performance, while audio and visual models tend to provide complementary information. In particular, Gemini 2.5 Flash performs strongly as a single model, and a fusion model combining Gemini (text) with HuBERT and V-JEPA performs best overall. Further analyses showed that estimation performance varied across interaction-duration and group-size conditions. These findings suggest that rapport estimation in real-world HRI requires evaluation and model design that account for contextual variability beyond that assumed in laboratory settings.
Read the full abstract

All authors Akihiro Sakuramoto, Takato Hayashi, Ryo Miyoshi, Yuki Okafuji, Shogo Okada

Human-Computer Interaction

LEDGER: Claim-to-Evidence Trace Graphs for Auditing LLM Agents

Large language model (LLM) agents can now carry out long-horizon technical workflows involving complex tool use, code execution, file edits, and generated artifacts. As agents do more work faster, the productivity bottleneck shifts from producing outputs to auditing whether those outputs are correct and trustworthy. Agent observability systems make fine-grained execution events visible, but visibility alone still leaves reviewers to reconstruct which actions, artifacts, and validation steps matter for a particular conclusion. We introduce LEDGER - Layered Evidence and Decision Graphs for Execution Review, a tracing and review system that builds layered trace graphs over observed agent sessions. LEDGER preserves Trace Records while grouping them into Evidence Nodes and Workflow Nodes, representing artifacts as evidence anchors, and adding typed semantic edges that connect claims to supporting actions, artifacts, and checks. Through data-analysis and coding examples, we show how the resulting traces expose workflow decisions, artifact lineage, repair steps, validation coverage, and claim-support paths for evidence-centered audit.
Read the full abstract

Tuesday 18 August

Human-Computer Interaction · Cross-listed from cs.CY

The Fabricated Front: Generative AI and the Opacity of Workplace Performance

Generative AI (GenAI) has become a fixture of workplace life. Current research asks chiefly what this implies for jobs and outputs, measured in productivity, displacement, or bias. What remains underexamined are the interactional reconfigurations that GenAI produces at work. The emerging concept of effort opacity has begun to fill this gap by highlighting the systematic decoupling of observable output from human engagement. When GenAI makes interactional cues less diagnostic, it weakens the reciprocal exchange that sustains collaborative trust. Extending this account of effort opacity, we examine the interactional mechanics that produce opacity in everyday workplace encounters. Drawing on Erving Goffman's dramaturgical framework and 1,250 interview transcripts from Anthropic's AI Interviewer dataset, we identify five opacity mechanisms through which workplace fronts are reorganized: voice (whose stance the words index), provenance (who can stand behind the artifact), vulnerability (whether the worker is uncertain), attention (whether the worker is engaged), and investment (how much labor the output reflects). We show that professionals defend the identity mechanisms while freely producing opacity around the labor mechanisms, and trace this asymmetry to the output-centered organization of contemporary work, where deliverables already stand in for the labor process that produced them. The governance task, accordingly, is one of involvement management: specifying which forms of human involvement (attention, effort, judgment) must remain inspectable, and to whom. Workplace AI policies built on universal disclosure will systematically misrecognize a social field in which inspectability is already audience-relative.
Read the full abstract

Human-Computer Interaction · Cross-listed from cs.RO

A Task-Agnostic Control Strategy for Dynamic Assistance with Pneumatically Actuated Soft Exosuits

Pneumatic artificial muscles have provided new opportunities to develop upper-extremity soft exosuits for reha- bilitation, augmentation, and assisted daily living. However, the complex dynamics and limited bandwidth of these actuators has made providing responsive assistance based on user intention a longstanding challenge. In this work, we present an inverse-plant control strategy for pneumatically actuated soft exosuits that only relies on kinematic sensing for task-agnostic and dynamic assistance during daily living. We model the human-robot system using a Hammerstein dynamic model, consisting of a Preisach hysteresis model and a linear time-invariant filter, to capture the static and dynamic behavior of the system. We personalize our model to each user using 140 s of data and approximate an inverse to integrate into our control loop. When evaluated on a test rig that emulated a soft assistive exosuit for the wrist, our controller reduced the interaction torque by up to 73% and the activation of key flexor and extensor muscles by up to 47% relative to the condition with no assistance for speeds ranging from 8{\deg}/s to 120{\deg}/s. Overall, this work presents a control strategy that can provide task-agnostic, dynamic assistance with pneumatically actuated soft exosuits without the need for physiological or force sensors to interpret user intention.
Read the full abstract

All authors Anoush Sepehri, Zachary Huang, Raymond de Callafon, Michael T. Tolley, Tania K. Morimoto

Human-Computer Interaction · Cross-listed from cs.IR

AI in Search Reduces Publisher Referrals Without Improving User Experience: Experimental Evidence

The integration of generative AI into web search delivers synthesized answers to user queries, changing how people navigate and assess information, while raising concerns about the downstream impacts on publishers who supply the underlying content. We conduct a preregistered field experiment (N=1,100) on Google Search, the dominant online search platform, to estimate the causal effects of AI Overviews and AI Mode on user behavior, perceptions, and publisher traffic. We show that removing AI Overviews and AI Mode increases click-through rates to publishers, while an AI Mode-only experience reduces click-through rates and erodes user experience and trust in information found on Google. These findings show that integrating generative AI into web search reshapes online attention, with economic consequences for the online publishers that sustain both search platforms and the overall information ecosystem.
Read the full abstract

All authors Stephanie T. Wang, Jeffrey Gleason, Yakov Bart, Christo Wilson, Danaé Metaxa

Human-Computer Interaction · Cross-listed from cs.CL

Artifact-centered Claim-aware Observability for Autonomous Scientific Agents

Autonomous scientific agents now increasingly propose ideas, write code, run experiments, analyze results, and even draft papers. Observe and audit those agents are necessary but logging every model call is not enough, scientists also need to inspect the artifacts and claims that the systems produced and their relations. This is driven by the fact that failures in scientific agent systems are often distributed across several objects. A manuscript claim may cite the wrong evidence, a search process may select a degenerate candidate, a laboratory novelty claim may depend on an unstated rule, or a multi-agent plan may change without a visible trigger. Existing tracing, experiment tracking, and archival provenance tools are valuable, but their native objects do not make these scientific audit relations first-class. We argue that autonomous scientific systems should emit portable, claim-aware artifact lineage as a minimum audit layer. We propose a compact observability profile organized around individuals, operators, fitness records, lineage, archives, runs, streams, and steering commands. In this profile, scientific claims are ordinary individuals with explicit evidence bindings and verification records. The profile is intended as a semantic layer that complements current telemetry and provenance standards. Execution details can remain in OpenTelemetry. Final packages can export to PROV-O or RO-Crate standards.
Read the full abstract

All authors Xiangyu Yin, Ming Du, Michael H. Prince, Mathew J. Cherukara

Human-Computer Interaction · Cross-listed from cs.AI

ComponentBench: Diagnosing Component-Level Failures in Computer-Use Agents

Current evaluation of computer-use agents is split between long-horizon workflow benchmarks and atomic GUI-grounding tests. This leaves an under-instrumented middle layer: realistic component-centered interactions (e.g., toggle a button set) that are short enough to diagnose and rich enough to capture the burdens of modern interfaces. We present ComponentBench, a benchmark and diagnostic pipeline for component-level evaluation of computer-use agents on modern web UIs. ComponentBench is organized around a library-agnostic ontology of 97 canonical UI components instantiated as 2,910 programmatically verified tasks across widely used component libraries, paired with cleaned human reference trajectories that enable evaluation of both task success and interaction efficiency. Beyond task collection, we introduce a scalable pipeline for auditing realized structural difficulty after implementation and synthesizing structured failure analyses across tasks and component families. Evaluating seven models – GPT-5.4, Gemini 3 Flash, GPT-5.4 mini, GPT-5 mini, Gemini 3.1 Flash-Lite, Qwen3-VL-235B, and UI-TARS-1.5-7B – across four observation and action spaces, we show that these design choices critically impact performance. Within a single shared harness, changing only the observation and action space shifts task success by more than 30% for the same model: GPT-5 mini falls from 83.1% with accessibility-tree observations to 48.9% with coordinate-only Pixel control. Moreover, even the fastest configuration takes 3.7x as long as the matched human reference, and spatial manipulations that are trivial for humans continue to challenge current agents.
Read the full abstract

All authors Tianchen Guan, Xinlei Lin, Royce Cheng-Yue, Xiangjun Wang, Shuyan Zhou

Human-Computer Interaction

Colour Blinded by the Noise

Uncertainty visualisation is important for data transparency, especially for map visualisations where data is often aggregated. Despite the importance of this area, studies evaluating uncertainty visualisation lack consensus and produce conflicting results. This work introduces a new evaluation approach for uncertainty visualisation that attempts to assess uncertainty as noise, rather than signal. We evaluate five methods of visualising uncertainty: standard choropleth maps, value/variance bivariate maps, value-suppressing uncertainty palettes, overlaid sampling, and pixelated sampling maps. Built on principles of implicit testing, we put an 'uncertainty visualisation' spin on the classic Ishihara colourblind test to create a novel test that is able to evaluate uncertainty as noise. We compare signal visibility to conventional hypothesis tests at various levels of group separation. By building our experimental design on top of established graphics theory, we isolate the plot components that facilitate successful signal suppression and establish foundational theory for the perception of uncertainty visualisation.
Read the full abstract

All authors Harriet Mason, Rachel Rogers, Alison Kleffner, Dianne Cook

Human-Computer Interaction

Analysis of Types of Inquiries in Student-AI Interaction: A case study of two CS2 tasks

Background and Context: Question and inquiry are integral parts of knowledge seeking and learning. Despite their importance, students tend not to ask enough questions in the classroom. However, studies have shown that students interact extensively with generative AI systems for learning and problem solving. Objective: In this paper, we seek to better understand the types of questions that students ask AI systems, and how those questions evolve during problem solving and across tasks. Method: We use the Graesser et al. taxonomy to classify students' inquiries into 18 types. We develop a few-shot learning approach to automatically classify students' interactions with AI into these categories. We use this system to analyze 830 interactions of CS2 students across two programming tasks. Findings: Our results suggest that a small subset of question types accounts for the majority of student inquiries, and that the types of questions students ask change substantially as the task progresses.
Read the full abstract

Human-Computer Interaction

AdaLens: Interactive Storyline for Monitoring and Steering Long-Running Agentic Data Analysis

Large language models are pushing data science toward increasingly autonomous and agentic workflows, with recent systems already supporting multi-step and long-running analyses. As these workflows become more autonomous, conventional interfaces no longer provide adequate support for two critical requirements: observability for understanding an agent's evolving reasoning and evidence, and steerability for redirecting low-value directions or deepening promising ones during execution. Existing interactive approaches improve process visibility and open intervention points, but they remain largely designed for discrete, turn-by-turn exchanges rather than the parallel branches and evolving decision structures of long-running agentic analysis. We study this need as interactive oversight in long-running agentic data analysis and present AdaLens, an interactive system for monitoring and steering ongoing runs. AdaLens combines a storyline-based representation that unifies analytical plans, execution progress, intermediate findings, and data-column involvement with steering interactions grounded in these analytical elements for directional guidance and execution control. We evaluate AdaLens through two case studies and a user study, examining how it supports analysts in monitoring and steering long-running agentic data analysis.
Read the full abstract

All authors Yangtian Liu, Yan Miao, Shuhan Liu, Yunfan Zhou, Dae Hyun Kim, Di Weng, Yingcai Wu

Human-Computer Interaction · Cross-listed from cs.LG

MotoSafety: Edge-AI with Learned Temporal Importance for Two-Wheeler Collision Risk Assessment Under Time Pressure

Powered two-wheeler riders face critical safety challenges in low- and middle-income countries, yet limited studies exist on how cognitive stressors such as Time Pressure influence collision risk. We address this gap by introducing a comprehensive dataset consisting of over 129,000 labeled multivariate time-series feature windows, gathered across 153 simulator rides from 51 participants under No, Low, and High TP scenarios. Across each sequence, we capture 64 distinct attributes covering vehicle motion, rider control actions, spatial proximity, and rule compliance indicators. Using this dataset, we introduce MotoSafety, a new edge-AI framework built on the Learned Temporal Importance (LTI) concept. MotoSafety achieves 94.97% accuracy and 99.33% ROC AUC, outperforming ten baselines, including TimesNet and LLM4TS, and achieves 0.039 MSE and 0.094 MAE for forecasting (4.4x lower error than Time-LLM and iTransformer). With only 1.15M parameters and 0.135 ms latency, it is suitable for edge deployment on low-cost CPU hardware. Using ground truth TP as an inductive bias improves accuracy from 94.09% to 94.97%, while predicted TP achieves 94.82%. Using only 21 IMU+GPS features, it achieves 93.91% accuracy, indicating practical deployment. Beyond PTW safety, the architecture shows better transferability to human activity (97.66%) and clinical (99.65%) domains. This lightweight framework advances PTW collision risk assessment, supporting the Safe System Approach for Intelligent Transportation Systems.
Read the full abstract

All authors Sumit S. Shevtekar, Chandresh K. Maurya, Gourab Sil, Subasish Das

Human-Computer Interaction · Cross-listed from cs.CL

Interpretable Humans, Alien LLMs: Expert Analysis of Latent Structures in Assessment Responses

The evaluation of large language models (LLMs) relies heavily on human-designed assessments, implicitly assuming that AI and humans employ similar underlying cognitive constructs. Challenging this assumption, we investigate whether the latent factors governing LLM performance carry the same substantive, human-interpretable meaning as the cognitive constructs governing human learners. Using responses from humans and six LLMs across quantitative reasoning and chemistry assessments, we conducted Exploratory Factor Analysis (EFA) separately for both groups. Subject-Matter Experts (SMEs) then blindly evaluated the resulting factor graphs to ascribe pedagogical meaning to the emerged constructs. SMEs successfully interpreted most of the human-derived factors. Conversely, they could not ascribe meaning to any LLM-derived factors in quantitative reasoning and interpreted only half of the LLM factors in chemistry. By combining data-driven EFA with blind expert interpretation, this framework shows that LLMs frequently operate on statistically opaque mechanisms distinct from human reasoning.
Read the full abstract

All authors Alona Strugatski, Licol Zeinfeld, Jason Cooper, Shelley Rap, Gil Schwarts, Giora Alexandron

Human-Computer Interaction

From Substitution to Scaffolding: Breaking the Self-Reinforcing Harm Cycle of AI in Education (and Beyond)

Artificial intelligence is being adopted in educational settings faster than its consequences are understood. We argue that the central risk is misalignment: AI that eliminates human effort erodes the very capacities education is meant to build. We organize this risk into an integrative framework of four interrelated dimensions -cognition, agency, emotional well-being, and ethics- linked by a self-reinforcing cycle where cognitive offloading reduces effort, weakens agency, and compounds emotional and ethical harm. We ground the framework in the perspective of a small cohort of students: an exploratory analysis of 49 International Baccalaureate argumentative essays about the impact of AI reveals that learners perceive these risks, with $80\%$ of essays reporting that AI reliance reduces thinking. At the same time, the essays articulate a consistent vision of the AI the students want: systems that support rather than replace learning by withholding immediate answers, prompting recall, and encouraging reflection through questions instead of solutions. These desiderata closely align with established principles from the learning sciences. Building on these insights, we propose a single design principle, scaffold, do not substitute. We argue that this principle extends beyond education. It represents a broader challenge for the AI ecosystem: any system that mediates human thinking can either weaken human capabilities through substitution or strengthen them through scaffolding. We conclude by outlining a research agenda for developing AI systems that foster enduring human capacity, an imperative not only for learners but, ultimately, for democratic societies.
Read the full abstract

All authors Lucile Favero, Juan Antonio Pérez-Ortiz, Tanja Käser, Nuria Oliver

Human-Computer Interaction

The Oracle of Chemnitz: An interactive art installation to reanimate old things in a garage featuring a rotary phone

Garages have a long tradition of tinkering, creativity and innovative change. School of Garage, a participatory artistic summer school project in Chemnitz, the European Capital of Culture 2025, took up this tradition and turned old Eastern Bloc garages into temporary ateliers for collaborative making and discussion. In our HackLab garage we conceptualized and created the Oracle of Chemnitz within one week. It gives a place filled with history back its stories. It is an interactive installation of artifacts from the past typically found in garages: an old typewriter, radio, desk, tires, mixer and a rotary-dial telephone. Each got a name, personality and story to tell. The phone rings when a visitor approaches. Once answered, it asks for name and month of birth before a story about a device is told, along with hints to other places in the city. Around 2,700 visitors interacted with the system over three months.
Read the full abstract

Human-Computer Interaction

Procedural Collapse: A Structural Account of Disengagement in LLM-Assisted Writing

When students use large language models for writing, the dominant explanation for disengagement is dispositional: they are over-reliant, and the remedy is to scaffold self-regulation. We argue that a structural explanation is needed, offering an alternative basis for design interventions to support appropriate AI-assisted writing. Current LLM writing interfaces induce procedural collapse: the replacement of an iterative, self-paced writing process with a single output that shifts the writer's task from generation to comprehensive evaluation. Because that evaluation is costly, shallow engagement becomes the default, and the cognitive work writing was supposed to produce goes unperformed. The framework points toward design directions that reduce the burden on writers to self-regulate, including decomposed interaction, goal elicitation as a default first step, and single-level output. They complement metacognitive scaffolding by restructuring the interaction itself.
Read the full abstract

Human-Computer Interaction

SleuthTalk: Supporting Historical Photo Identification with Private Workspaces for Collective Sensemaking and Deliberation

Identifying individuals in historical photographs is a critical task across fields such as history, journalism, genealogy, and archival research. While AI-based facial recognition can efficiently generate candidate matches, it often produces ambiguous results that require deeper analysis and contextual interpretation. Existing platforms lack robust support for collaborative deliberation, especially in uncertain or high-stakes cases. We present SleuthTalk, a private collaborative workspace integrated into Civil War Photo Sleuth, designed to scaffold structured comparison, discussion, and group decision-making. SleuthTalk enables users to curate custom shortlists, annotate facial features, and build consensus through structured feedback. In a mixed-methods evaluation with experienced historical photo researchers, SleuthTalk enhanced self-reported confidence, surfaced diverse perspectives, and supported transparent, reflective identifications.
Read the full abstract

Monday 17 August

Human-Computer Interaction

Balancing Safety and Autonomy: Accessibility-Oriented Interventions in Generative AI for Cognitive Impairment

Generative AI systems are increasingly used by older adults with cognitive impairment for everyday tasks such as information seeking, health management, and communication. While these systems provide flexible, language-based support, their open-ended outputs introduce risks of over-reliance, misinterpretation, and inappropriate decision-making. Prior work has focused on usability and adoption, with limited attention to how system design shapes users' participation in decision-making and the distribution of agency in care contexts. We present a qualitative study of 45 individuals with cognitive impairment and their caregivers. We identify five accessibility-oriented mechanisms: AI Capability Constraint, Human Oversight Embedding, Cognitive Engagement Maintenance, Human-AI Relationship Regulation, and Risk Transparency and Control, through which systems structure interaction. These mechanisms both support and constrain users by redistributing decision-making across users and caregivers. We show that their effects vary by impairment level: while protective mechanisms support users with severe impairment, they can restrict autonomy for those with mild impairment. As impairment progresses, tensions become less visible as user participation diminishes. Our findings highlight the need for dynamic designs that balance safety and autonomy in AI-supported care.
Read the full abstract

All authors Yibo Meng, Jingruo Chen, Lyumanshan Ye, Bingyi Liu, Zhicong Lu

Human-Computer Interaction · Cross-listed from cs.AI

KnowSim: Evaluating Information Calibration in LLM Assistants with User Simulators that Learn

To effectively collaborate with users on knowledge-intensive tasks, Large Language Models (LLMs) must perform information calibration: matching content to a user's evolving understanding and cognitive capacity. Yet user simulators used to evaluate and train LLMs do not explicitly model user knowledge so they neither produce realistic interactions across knowledge levels nor reflect how interactions unfold as that knowledge evolves. To close this gap, we introduce KNOWSIM, an evaluation framework built around a user simulator that maintains explicit knowledge states, represented as a graph of Information Units with prerequisite relationships, that evolve under update rules grounded in learning theory. KNOWSIM computes three metrics (Knowledge Gain, Delivery Calibration, Cognitive Overload) directly from the knowledge state trajectory, reflecting key mechanistic aspects of information calibration. We validate KNOWSIM against 705 human-AI sessions across two domains, stratified by knowledge level: its rankings align significantly with human judgments (73-74% sign agreement), outperforming three baseline simulators. Applied to 9 LLMs, KNOWSIM reveals that the best model shifts by user knowledge level, revealing aptitude-treatment interactions invisible to standard evaluation.
Read the full abstract

All authors Yoonjoo Lee, Hyoungwook Jin, Tae Soo Kim, Shaoyang Zhang, Philippe Laban, Q. Vera Liao

Human-Computer Interaction

Health Inquiry with AI: How Empathetic Expression and Conversational Contexts Shape Users' Communicative Acts

As online health information-seeking shifts to conversational AI, high-quality information retrieval increasingly relies on users' “communicative acts”(proactively sharing and seeking information)—similar to how effective diagnosis and personalized guidance are elicited in patient-clinician communication. Drawing on health communication research, this study examines how a chatbot's modality of empathetic expression (Verbal, Visual, Multimodal) and the conversational context (General, Sensitive, Mental Health) influence these acts through a 2 x 2 x 3 within-subjects experiment (N = 48). The results revealed that while verbal and multimodal empathy significantly increased reply length, communicative acts were largely shaped by conversational context, with Sensitive context triggering more question-asking and Mental Health context leading to heightened concerns, assertive responses, and unprompted information disclosure. Combined with qualitative findings, we discuss design implications for building context-sensitive AI health inquiry systems that can encourage active user participation.
Read the full abstract

All authors Xi Zheng, Xuyu Yang, Can Liu, Yuhan Luo

Human-Computer Interaction · Cross-listed from cs.AI

Toward Personal Intelligence Through Cooperative Observation

A personal AI system needs a model of the user's goals, constraints, and ongoing commitments to plan and act on their behalf, and the quality of that model is bounded by what the system can observe. Broader observation does not by itself improve assistance because a bounded system must select and compress information for the task at hand. We argue that this observation bottleneck has a cooperative structure: the system builds a partial model of the user's changing life, the user evaluates its actions, and the user's consent and control shape what it can observe next. Useful and inspectable behavior can give users a reason to maintain or expand the observation channel, while failures can lead them to correct, narrow, revoke, or abandon it. We use the term cooperative observation for this feedback loop among usefulness, trust, and future access, and propose it as a framework for personal intelligence. We report a preliminary single-subject account from Organizm, a prototype used over six months, and outline evaluation directions for measuring how observation quality shapes personal AI.
Read the full abstract

All authors Yashar Talebirad, Osman Jime, Ali Parsaee, Eden Redman, Yongbin Kim, Osmar R. Zaiane

Human-Computer Interaction · Cross-listed from cs.SD

A Multiplication-Free Feature Extractor for Signal Classification: Keyword Spotting Case Study

A very low complexity feature extractor called next iRDT is proposed and evaluated for the problem of keyword spotting (KWS). Unlike any other types of feature extractors including the widely used MFCC, or adaptive, CNN-based ones, our algorithm is multiplier-free and it employs only simple, energy-efficient arithmetic operators. Since keyword-spotting of speech commands (KWS) is a typical application for TinyML platforms requiring low complexity for the signal classification chain, we consider it as a case study to evaluate complexity and functional performance. If properly tuned, iRDT demonstrates similar accuracy to solutions based on MFCC or CNN-based extractors using baseline classifiers on Google's KWS 12-classes dataset. With a different classifier the system achieved 94.7% validation accuracy. Processing times on CPU for the proposed feature extractor, are at least one order of magnitude smaller than for the MFCC. The proposed algorithm has a very low hardware footprint, making it ideal for ultra-low power edge devices. Code and demo are available [18].
Read the full abstract

Human-Computer Interaction

Appearing Legitimate is Not Enough: Interrogating Synthetic Agents in Representational Processes through a Participatory Design Lens

Synthetic agents built atop LLM-based foundation models are gaining popularity as substitutes for human participants across research contexts, including user-testing, market-research, computational social science, surveys, and qualitative research. We are also witnessing an extension of synthetic agents into experimental implementations of policy consultation, jury deliberation, humanitarian diplomacy, and similar contexts where human participation and representation are central to the perceived legitimacy of the institutional processes. The value of participation extends beyond informational contributions and consensus generation; participation is a necessary, legitimizing condition for democratic political institutions and processes. Treating synthetic agents as human substitutes raises serious political, representational, and ethical concerns. Participatory Design's modes of engagement — probing, priming, understanding, and generating — offer helpful tools for engaging with representational questions of personhood. We apply the lens to three case studies of synthetic agents substituting for personhood at varying representational scales: local policy, enterprise jury deliberation, and global diplomacy. We argue that legitimacy and personhood are integral and mutually constitutive while identifying the ethical, representational, and methodological risks of using synthetic agents in representational processes. We conclude by proposing soft and hard boundaries for designing oversight on LLMs and synthetic agents in representational processes.
Read the full abstract

All authors Aditya Nayak, Aditi Vashistha, Alissa Centivany, Aakash Gautam

Human-Computer Interaction · Cross-listed from cs.CY

Wasted large language models: A life cycle thinking approach

Large Language Models (LLMs) are machine learning (ML) models that have an increasingly large carbon footprint through their development and use. Efforts to increase the energy efficiency of these models have not translated into reduced consumption due to rebound effects such as Jevons Paradox - that increased efficiency drives increased use. There is therefore a need for additional measures to solve this problem. We suggest that one possible way forward is to use life cycle thinking, and view LLMs as products that can become waste. With this perspective, we investigate the potential of the waste hierarchy from the EU's Waste Framework Directive, which suggests five different measures for how to manage waste: prevention, reuse, recycling, recovery, and disposal. We examine how these measures can inform and motivate new types of thinking and approaches to reducing LLM waste and their environmental impact in general. Applying the waste hierarchy to LLMs highlights that preventing waste is essential for reducing the models' environmental impact, mainly because it reduces the need for training new models. Prevention can be achieved through many existing methods for reusing, "recycling", and "recovering" LLMs. Additionally, disposal can be important both for saving energy and for keeping a considerate attitude to the resources being spent on training LLMs. We also call to attention that prevention of unnecessary use of LLMs carry huge potential for lowering the climate impact of the models.
Read the full abstract

Human-Computer Interaction

Why This and Not That? A Collaborative Reflection Approach for Understanding Thought Coverage in Decision Making Support Dialog

Conversational agents that support reflection for decision-making often rely on adaptive dialog policies that map observed user behavior to actions such as probing, deepening, or redirecting. Yet the same pattern can reflect a range of different reasons such as deliberate prioritisation or limited self-access. By modeling the observable pattern rather than the user's reason for it, current policies risk premature assumptions about the user state and inappropriate next actions. To address this gap, we introduce a human-centered method for surfacing this hidden inference step. In a user study with 62 users and 232 collaborative moments, we pause a reflection-support agent when it would normally redirect the conversation, surface its observation, and ask users to interpret the pattern and decide how to proceed. We derive a taxonomy of nine interpretation categories and show that similar reflective states can call for substantially different follow-up actions. Our findings challenge the assumption that adaptive dialog policies can rely on observable behavior alone, and suggest how user-provided interpretations can inform more appropriate conversational actions.
Read the full abstract

Human-Computer Interaction

What Cognitive Accessibility Reveals About Data Visualization

Data visualization aims to augment human cognition and make data accessible to diverse audiences. As data increasingly shapes participation and decision-making across many domains, there is a growing need to examine whether prevailing assumptions in visualization adequately reflect the diversity of human abilities, experiences, and needs. We argue that cognitive accessibility provides a critical lens for examining these questions and functions as a stress test for visualization theory. Drawing on cognitive accessibility research and our experiences studying accessible visualization, we identify three interconnected assumptions that shape visualization research and practice: assumptions about what forms of cognition visualization supports, how accessibility is defined and measured, and whose needs and abilities are centered in design and evaluation. Making these assumptions explicit reveals opportunities to rethink longstanding approaches and open new directions. Ultimately, we believe that cognitive accessibility can serve as a catalyst for innovation, expanding what visualization supports, whom it serves, and the roles it plays in people's lives.
Read the full abstract

Human-Computer Interaction · Cross-listed from cs.SE

LadderTeam: Dual-Agent Laddering Elicitation Framework

Eliciting detailed and actionable software requirements from end-users is a critical phase in the iterative development of a software product or application. To ensure the feedback collected is detailed and actionable, software teams can leverage the laddering interview technique. While effective for ensuring granular and actionable items from the software feedback, these interviews are subject to several limitations. They are traditionally a manual process associated with a time and financial burden, limiting scalability; interviewers must balance probing for depth while managing interviewee behavioral and cultural constraints. To address these limitations, we present LadderTeam, an open, reproducible framework that automates UX wireframe interviews using a dual-agent Large Language Model (LLM) architecture. An active interviewer agent executes one of three probing strategies (ACV, 5-Whys, and JTBD) to elicit actionable software requirements from usability feedback comments, while a concurrent background Judge agent evaluates probe-response pairs and triggers real-time guardrails to prevent topic drift. To rigorously evaluate LLM laddering without participant variance confounds, we introduce a controlled simulation methodology utilizing scripted ground-truth transcripts to isolate probe quality as the sole experimental variable. Across 216 interviews, LadderTeam achieved 99.1% chain convergence and an 81.0% ground-truth actionable response match (86.1% reluctant personality, 75.9% terse personality) with zero drift across all runs. All evaluation code, all transcripts, inputs, and a live demonstration platform will be open-sourced upon acceptance.
Read the full abstract

Human-Computer Interaction

"It just kind of shows that I went somewhere": An Exploratory Study of Fitness Data Sharing

The sharing of curated fitness data posts occurs frequently on fitness-focused social platforms such as Strava and on general social media platforms such as Instagram, which is a novel context for visualization. To better understand the process of sharing and designing fitness data posts, as well as the role of visualization within them, we conduct a constructivist grounded theory study. We conduct and analyze 18 semi-structured interviews with fitness data sharers. From our analysis of the data, we find three novel characteristics of fitness data sharing: (i) the role of visualization as providing proof that an individual did an activity, (ii) the importance of expressing individuality in posts, and (iii) design conformity to cultural norms. We also derive a set of design implications, including a need for more options for visualizations for activities without routes, more user control in fitness data sharing platforms, and maintained ease of use while increasing customization options.
Read the full abstract

All authors Mara Solen, Thomas James Davidson, Emily Wall, Tamara Munzner